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Job Overview

Department

eCommerce

Location

Bolton

Job Overview

About The Role

If you're a proactive and hardworking Product Specialist who loves getting into the detail then you'll love this job!

We want all customers to have the best experience - whether shopping for a washing machine, TV or laptop. We need someone to help drive this experience forward.

Working alongside our awesome team of product and category specialists, you will be helping deliver engaging product listings across hundreds of SKUs. Plus, be on hand to help deliver our biggest product launches.

Our Product Experience Team is based at our head office in Bolton but we offer a hybrid of home and office working.

Here's What You Can Expect To Be Doing

Day to day, you’ll be responsible for the uploading, auditing and optimisation of new product setup across all UK categories.
As a PX’er you’ll spend time updating and maintaining comms with our internal trade, marketing and contact teams as well as external brand teams.

  • You'll maintain current product information and add new products to our retail site.
  • Working with suppliers, brands and product managers to ensure all product information meets the high standard we offer to customers.
  • Ensuring all products are set up to meet go-live dates.
  • Auditing live SKUs and optimising key components to meet commercial goals
  • Working with copy and content teams to ensure consistency is met across the website
  • Managing facet and lister navigation through impeccable product spec delivery

A Few Things About You

  • Excellent attention to detail
  • Competent user of Microsoft Office software
  • Excellent communication skills, both verbal and written
  • The ability to work well under pressure, prioritise and work within tight timescales

A Bit About Us

At AO, we want to make sure our customers are happy. When they have a smile on their face, we know we’ve done a good job. It’s at the heart of everything we do, and it’s why our logo is always smiling.

When it comes to appliances and electricals, we’ve got the lot. Washing machines? Yep. TVs? Check. Laptops? Absolutely. Everything except doorbells (just kidding, we’ve got those too).

We’re passionate, relentless and full of beans, determined to make a difference and change the world for the better. From massive changes to tiny tweaks - making a difference is what keeps us driven.It started at a pub in Bolton with a £1 bet and a belief that things could be done better!

Why Choose AO?

Our people are our superpower, and that’s no accident. We’re looking for everyday heroes who want to learn and help other people achieve. Those glass-half-full-types who have an appetite for a better tomorrow.

With AO, the sky’s the limit. We’ll support you to be the best version of yourself and always drive your career forward.We keep things simple. We say things like "treat every customer like they’re your gran" and "make decisions your mum would be proud of" because we’re personal and act with integrity - every day in every action.

Our Benefits

We’ve designed our benefits to cover everything from big moments to little helps. As well all as the essentials, like pensions and holidays, we’ve got our own "AO Perks" to help you with the little things that matter.

To see all our benefits and perks, visit our AO Benefits page.

• 25 days holiday (Excluding Bank Holidays)

• At least 5% contribution pension scheme*• Dedicated wellness initiatives that support your wellbeing, ranging from our 24hr employee assistance programme to subsidised gym membership.

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